You will receive a confirmation email after the payment. And the ordered products will be dispatched within 2 working days.

It depends on the orders from where, for example Orders from Hong Kong and China we delivered by Post or sf express, for  international countries like in  the Middle East will be delivered by post or local private company like Aramex or DHL or other

Once your order has been handed over to the courier for delivery, you will receive a shipment notification email with the courier company and the waybill number. You can enter the tracking number at the official website of DHL or others company to check the latest status of your order.

*The delivery time is subject to the information published by the courier company for example:
DHL (https://www.dhl.com/hk-en/home/tracking.html)

• Standard shipping is FREE
• Express shipping is available at an extra cost, which varies depending on the destination. Your shipping costs will be calculated and viewable at checkout and are based on the shipping option you select. We have several options for you to choose from to ensure you receive your order in a time frame that suits your needs and budget. Shipping times depend on the method you select at checkout.
• During certain seasons and sales periods, delivery time may be longer.

At briaging, we are committed to providing exceptional service to our valued customers. To facilitate seamless delivery of packages, we offer the convenience of delivering packages to the address provided during your registration to receive them at the delivery address provided. However, it is essential that you familiarize yourself with and follow our parcel collection policies to avoid any inconvenience or misunderstanding.
Package Collection Policy:

Designated Access Points:

• You will be informed of the access point location and opening hours during the parcel delivery notification by the carrier.

Package arrival notification:

• After successful delivery at the access point, the carrier will notify you via email, text message or other means of communication of your preference as indicated in the delivery preferences on the carrier’s website.

Collection window:

• You are expected to collect your parcels from the designated access point within a reasonable time frame as specified in the notice.
• The collection window will be clearly communicated to you together with the parcel delivery notification.

Failure to collect and forfeiture:

• In the event that you do not collect your package within the designated collection window, it will be considered a non-collection.
• Briaging is not liable for reimbursement or replacement of packages that are not collected within the specified period.

Package security responsibility:

• Once the package is delivered to the access point, responsibility for the security and condition of the package passes to you.
• You are advised to collect your packages immediately to avoid loss, damage or theft.

Customer service help:

• Our customer service team is available for any questions or concerns regarding package delivery or collection or access points.
• You are encouraged to contact our support team for assistance regarding their packages.

At Briaging we believe in transparency and effective communication with you. This package collection policy is designed to ensure a smooth and reliable delivery process and for your convenience. We appreciate your understanding and cooperation in adhering to this policy, which will enable us to provide you with the best possible service.

This policy is subject to change at the sole discretion of Briaging. Any updates or revisions will be communicated to our customers in a timely manner. By using our services, customers agree to the terms of this policy.